Mail Us

info@heavenlyhands.com.au

Call Us

0422 234 951

NDIS Transport and Travel Support

Assist-Travel/Transport

We offer reliable travel and transport support to help you get where you need to go—whether it’s attending medical appointments, running errands, or enjoying social outings. Our service is designed to make everyday travel simple, safe, and convenient.

Our team takes care to plan and adapt each journey to suit your individual needs. We prioritise your comfort and safety, offering friendly assistance throughout the trip so you can travel with confidence and peace of mind.

With our transport support, you can maintain your independence and stay actively connected to your community. Whether it’s a quick trip or a regular routine, we’re here to ensure you never feel limited by mobility or logistics.

Support worker helping a wheelchair user into an accessible van

Features & Benefits

Safe and Reliable Transport

Assistance to help you travel securely and arrive on time.

Personalised Support

Services tailored to your travel and transport requirements for convenience and comfort.

Greater Independence

Helping you stay engaged with your community and participate in meaningful activities.

Who this support is for

This support is for NDIS participants who can’t use public transport without help, or who need a support worker with them to get where they’re going. It also suits people who want to learn to travel on their own.

What’s included

  • Transport to medical and therapy appointments
  • Getting to work, school, TAFE or day programs
  • Shopping trips, banking and errands
  • Social outings, sport, church or cultural events
  • Travel training: learning routes, reading timetables, using a myki and staying safe on public transport
  • A support worker to travel with you and help at your destination

Reliable support

We plan trips around your routine and let you know early if anything changes, so you can get where you need to be with confidence.

How it’s funded

There are two common ways transport is funded under the NDIS:

  • Recurring supports – transport: a set amount in your plan, paid to you regularly, to help with the cost of getting to work, study or activities if you’re eligible
  • Provider travel and activity-based transport, claimed with your support hours when your worker drives you as part of a shift

Travel training is usually funded from Capacity Building. We’ll explain any kilometre charges before support starts, so there are no surprises.

Areas we cover

We provide transport support across Melbourne’s northern suburbs.

Frequently asked questions

Can my support worker stay with me at the appointment?
Yes. They can come in with you, help with forms or communication, and bring you home.

Can you help me learn to travel independently?
Yes. Travel training helps you learn routes and build confidence step by step.

Book or ask a question: 0422 234 951 or make a referral.

Related services: Community Participation · NDIS Employment Support

Contact Us

Click Here to Make a Referral at Heavenly Hands

Get in touch with us to learn more about our services or ask any questions. Ready to refer someone? Click below to make a referral and let us help support their journey with Heavenly Hands.
Heavenly Hands

Why Choose Us

Choose Heavenly Hands for compassionate, tailored support designed to meet your unique needs.
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    Personalised Care

    We tailor our support to your specific needs, ensuring you receive the attention required to thrive.

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    Empowerment and Choice

    We empower you to make decisions that align with your goals, giving you control over your journey.

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    Comprehensive Services

    Our services cover every aspect of your journey, providing the care, skills, and resources you need to live independently and confidently.

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    Responsive and Supportive

    We adapt our services to your needs, ensuring you feel valued every step of the way.